Hotel news and insights for current and aspiring leaders.
WEBDec 9, 2022 · Redefining Hospitality: The Rise of Gen Z in the Industry. Gen Z is challenging the hospitality industry to up its game. By possessing different sets of skills, different approaches to work, and different education, they offer a significant change. Not only this but they are doing it with flair, and in some cases even outperforming their ...
2023 trends: Top 5 future innovations in hotels and hospitality
WEBJan 19, 2023 · AI-driven robots are emerging as a popular tech trend with automation and self-service playing an increasing role in improving the hotel customer experience. Robots can help with speed, cost-effectiveness and accuracy. A pioneer in robotic customer experience is the famous Henna na Hotel, in Japan and last year, the hotel opened its 2nd ...
Elevating hotel management for the future - eHotelier
WEBMar 8, 2024 · As we navigate the future of the hospitality industry, hotel managers stand at the forefront of change, guiding their teams and operations towards new heights of excellence. By focusing on exceeding guests’ service expectations through personalisation, technology, and sustainability; nurturing team members with continuous learning, a culture ...
Essential hotel business strategies you need to know in 2022
WEBNov 25, 2021 · Investigate Cost & Profit Margins. First things first, you need to make sure you’re spending your available investments and budgets in the best possible way. This means looking into how you’re marketing, which channels you’re spending your money on, and how you’re putting yourself out there. In short, you need to make sure you’re ...
The top 10 hotel performance metrics - eHotelier
WEBJun 7, 2022 · Top 10 Hotel Metrics to Track. 1. Revenue Per Available Room (RevPar) Revenue per available room (RevPAR) is the average revenue generated per available room in a hotel. It considers a combination of occupancy, rate, and revenue for all available rooms within a property. It can be measured daily, monthly, or …
The Hospitality Technology Innovations Report - eHotelier
WEBSep 14, 2023 · In the rapidly evolving hospitality industry landscape, staying ahead means staying informed. With technology at the forefront of this evolution, we’re proud to announce the release of the Hospitality Technology Innovations report. Created in partnership with HFTP and over 130 leading industry technology solutions providers, this report serves as your compass to navigate the future of hotel ...
Why sustainability matters to hotel guests, staff and the environment
WEBMar 1, 2024 · Sustainability is a driving force in the hospitality industry, influencing the decisions of both guests and hoteliers. From energy-saving initiatives to digital communication strategies and paperless processes, hotels are implementing various eco-friendly practices to enhance their sustainability profile. Let’s take …
5 key principles for success in the hotel and restaurant business ...
WEBJul 21, 2021 · Principle #2: Automation – embracing technology & machine learning. In the last couple of years, the advances of artificial intelligence and machine learning have given opportunity for independent hotels and smaller hotel chains to compete with larger hotel organisations across the industry. Today, rules-based RMS …
10 top tips for managing supply chain logistics for hotels - eHotelier
WEBApr 20, 2022 · 10. Practice risk-management. There are several risks present in the supply chain—for example, order-to-pay. When hotels take too long to pay their supplier, it makes it impossible for them to receive their orders in a timely fashion. Automating order-to-pay is a great way to simplify the entire process.
New deal between hotel owners and management - eHotelier
WEBNov 2, 2021 · The new deal proposed here is the need for a new number to emerge and be adopted in the same way REVPAR and REVPAR index was and is. This new deal applies to managed hotels by brands, management companies, and their owners. The new mega number that sits at the front door of the new deal is GOPPAR. What is the profit per room available after all ...