Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...

Microsoft’s agents will work with Dynamics 365 Sales and some third-party CRMs like Salesforce, while Agentforce 2dx is deeply embedded within the Salesforce platform. Furthermore, both ...

Microsoft has unveiled a host of new AI agents aimed at supporting salespeople in their quest to chase leads and close deals like never before. The company has announced two new agents and a new ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, ...

Salesforce has added Own Co. capabilities in data resilience, archiving, security and privacy to its platform as customers ...

has pledged to stay with Microsoft Dynamics CRM for the foreseeable future, as it believes the product has caught up with rival Salesforce.com's CRM suite. Speaking to Computing at Microsoft ...

While Microsoft's Azure is a good Platform-as-a-Service, the software giant's Dynamics CRM and SharePoint "are not fundamentally built for the cloud" like the Salesforce Sales, Marketing and ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...

By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can ... Designed to work in conjunction with the company’s own Dynamics 365 business programs, the models can be ...