Social Security scraps far-reaching cuts to phone services

Social Security Administration: Reports of phone service elimination ‘inaccurate’
The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.
Social Security scraps far-reaching cuts to phone services after Post report
The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns.
Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
Social Security Administration to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
Social Security services at risk as DOGE bulldozer continues
Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency efforts.
US Social Security says it will retain most phone services
The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain unchanged.
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