Social Security scraps far-reaching cuts to phone services

Social Security scraps far-reaching cuts to phone services after Post report
The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns.
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
Social Security services at risk as DOGE bulldozer continues
Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency efforts.
Social Security Administration to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
DOGE Pushes Social Security Administration to Cut Off Phone Service: Report
SSA officials are weighing eliminating telephone support for claims processing and direct-deposit account transactions.
Elon Musk backs off reported plan to cut Social Security phone service after furious pushback
Elon Musk backed off his reported plot to cut off phone service for the public to the Social Security Administration following a hot cascade of criticism from Americans and their lawmakers.
Social Security Administration decides to cut phone services, backtracks as Elon Musk's DOGE gets shamed
The Social Security Administration, under pressure from Elon Musk’s Department of Government Efficiency, briefly considered suspending its phone servi
US Social Security Says It Will Retain Most Phone Services
The statement from the agency came after the Washington Post earlier reported that Social Security Administration had considered ending telephone service for claims processing and
US Social Security weighs phone service cuts, report says
The U.S. Social Security Administration is considering dramatically curtailing the phone services that 73 million retired and disabled Americans rely on to apply for and access their earned government benefits,
Social Security Administration: Reports of phone service elimination ‘inaccurate’
The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.
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Protecting your digits: Keeping your Social Security number safe
So, if anyone asks for your Social Security number by phone or email, contact the person or business directly with a phone ...