Southwest Airlines just announced a series of changes to its customer experience, including assigned and premium seating. Now customers are wondering whether it will still be free to check bags on ...

If you open a new personal Southwest Rapid Rewards credit card before the end of March, you can earn a free one-year ...

Carry-on luggage is causing big headaches for travelers, gate agents, and flight attendants. It also helps airlines rake in ...

For instance, customers traveling in a premium cabin and those with elite status generally can check at least one bag for free. Or, you could fly with Southwest, which allows all passengers to ...

A Southwest Airlines passenger was busted after ... shows the moment mom Whitney Kayla Wyatt, 30, confronted the bag check-in staffer Sunday morning demanding she let her bag, which was five ...

Southwest has customer-friendly policies, most notably that flyers can check two bags for free on every Southwest flight. Adam Frankel, a credit card writer and expert, loves Southwest for family ...