The DTC model was all the rage, but shunning traditional distribution in retail proved hard to sustain long term. Here's ...

With multifaceted search, customers expect their unique expressions of intent to be understood and fulfilled faster than ever.

Retail supply chain scenario planning helps retailers forecast potential disruptions, their impacts and the best way to ...

There are a lot of myths surrounding ADHD at work. Learn the facts about adults with ADHD and the challenges they face in the ...

Reports, based on real reviews from real customers, name SAP Sales Cloud and Emarsys as leaders in multiple categories.

Sharon Goldman has been reporting and writing about B2B technology, marketing, retail and the customer experience for over a decade, including for publications such as CIO.com, CMSWire, Forbes.com, ...

Satya is a seasoned product and technology leader with two decades of experience driving large-scale supply chain, inventory management, and optimization systems. He leads global inventory strategies, ...

Marcia is an editor and content writer for SAP Customer Experience, and the Executive Editor of The Future of Commerce. A professional skilled in crafting content that draws the reader in, she was ...

Angelica is a content strategist with nearly a decade of marketing experience across retail, CX, and innovation. Her work has appeared on VentureBeat, Forbes, Bigcommerce, Retail Touchpoints, and more ...