With the rapid development of AI technologies, especially GenAI, the threshold for creating custom solutions has drastically ...

METRO Manila's office market experienced a remarkable resurgence in 2024, with overall net absorption reaching an impressive ...

CITIGROUP, INC. (Citi) expects the Philippine economy to expand by around 6% this year, partly driven by sustained growth in the business process outsourcing (BPO) sector. “We expect the growth in ...

A chairman of a prominent local beauty pageant in the Philippines who is also a top executive of a Cebu-based business ...

TransPerfect, the world's largest provider of language and AI solutions for global business, today announced the acquisition of H2A, a French leader in contact center customer experience and business ...

IT Max received international recognition for its transformative omni-channel Contact Center solution manned via its Business ...

Reliasourcing, a leading Philippine-based and Israeli-owned Business Process Outsourcing (BPO) company, has carved a niche as a significant force in strengthening the relationship between Israel ...

The BPO sector in South Africa has a great track record for employing women, in part because of a commitment to impact hiring ...

Healthcare Bpo Services Market The increasing prevalence of chronic diseases, such as cancer, cardiovascular diseases, and diabetes, is ...

The National Commission for Women (NCW) has taken suo motu cognizance of a recent case in Pune, where a woman working in a ...

The outsourcing industry is expressing deep sadness at the passing of Patrick Casserly, a stalwart and pioneer of the business process outsourcing (BPO) sector in Jamaica. In a release, the Global ...