The energy firm has agreed to pay the sum in refunds and compensation after it was found to have failed to provide its ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

Octopus Energy founder Greg Jackson has accused his opponents of “gaslighting” ahead of an imminent decision by ministers on ...

Octopus Energy pays £1.5 million for prepayment meter billing errors - Ofgem found more than 34,000 prepayment meter ...

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

Octopus Energy has been told to pay £1.5m in refunds and compensation by the UK's energy regulator after it failed to provide customers with final bills within six weeks.