The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

Octopus Energy pays £1.5 million for prepayment meter billing errors - Ofgem found more than 34,000 prepayment meter ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...

Octopus agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer was ...

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

Octopus Energy is planning to demerge its technology arm Kraken Technologies, creating a standalone entity that could be ...

Octopus Energy founder Greg Jackson has accused his opponents of “gaslighting” ahead of an imminent decision by ministers on ...

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...