The Government will not split the country into different energy pricing zones but instead reform the existing national ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Join the Manchester Evening News WhatsApp group HERE Octopus Energy is also paying out £1.5 million to customers in refunds and compensation after it failed to give out bills quickly enough, Ofgem has ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

The first price cap cut for a year came into effect on July 1, although households are being warned not to expect to see the ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive their final bills within the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m. The company criticised the watchdog’s policy that it must provide ...

Energy supplier Octopus Energy has been ordered to pay nearly £1.5 million to more than 34,000 prepayment meter customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...