Versium, a leading provider of data-driven marketing solutions, is offering its Dedupe tool to empower businesses to easily deduplicate their customer data across multiple fields and prioritize it ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...

Totango, a leader in enterprise solutions that help companies drive growth from their customer base, is offering Unison, an AI-powered growth intelligence engine that will unify customer data to ...

Retrieval-augmented generation (RAG) is shaping to be the de facto standard for improving the performance, accuracy, and precision of large language models (LLMs) and their GenAI applications. Despite ...

The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies ...

AI has reignited knowledge management. Our clients have turbocharged knowledge creation, curation, and value generation 5X and boosted search success 6X with the eGain Knowledge Hub™, our AI knowledge ...

The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most-if ...

Conversica, Inc, a leading provider of Conversational AI solutions for enterprise revenue teams, is transforming its AI agents, leveraging a unique combination of the latest and greatest generative AI ...

The advances in AI keep coming. Each new release raises the bar—and the hype—to ever-higher levels. As a KM’er, you might be wondering: What are the questions most asked of AI? More importantly, are ...

The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM practitioners is the defining characteristic of today's technologies. Generative machine ...