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One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

CUPERTINO, Calif., Nov. 06, 2024 (GLOBE NEWSWIRE) -- Kloudfuse, the AI-Powered Unified Observability platform, today announced the launch of Kloudfuse 3.0, delivering exceptional flexibility and ...

Also: We have an official open-source AI definition now Open-source generative models are valuable for developers, ...

In other words, Microsoft aims to ensure that AI investment is directly tied to incremental revenue, rather than an open-ended expense. Gross margins exceeded expectations in F1Q25, thanks in part to ...

WSO2, the largest independent software provider of open source API management, integration, and identity and access management (IAM) products, is announcing its latest releases of WSO2 API Manager and ...

Meta is making its open source Large Language Model Meta AI (Llama) model available to US government agencies working on ...

Meta is enabling use of its open-source Llama AI models for a wide range of defense and national-security purposes for the ...

OpenAI continued to accelerate its hardware and embodied AI ambitions on Tuesday, with the announcement that Caitlin ...

Today’s best AI models, like OpenAI’s ChatGPT and Anthropic’s Claude, come with conditions: their creators control the terms ...

Kalinowski posted the announcement on X and people were immediately excited by the news, with speculations over whether this ...

In the race to deliver innovative new digital experiences ahead of the competition, enterprises need to embrace the growing adoption of artificial ...