Thank you, Diego, and good afternoon, everyone, and thank you for joining us today to discuss Starbucks' first quarter fiscal ...
It's a year in which tech services firms will have to grapple with AI in their own operations as well as their clients, ...
Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on the evolving challenges and opportunities facing ...
In the ever-evolving landscape of banking customer service, the contact center plays an increasingly important role in deposit retention and customer loyalty. Understanding and optimizing key ...
In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...
Lisa Lane with her son, Colby, both to left, and Susan Sachs with her son, Michael, celebrate Project Hope Foundation. Lane ...
The Center for Engagement, Service, and the Public Good prepares college students to meet the evolving needs of a global society by offering opportunities for them to engage in volunteer work and paid ...
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