Customer Relationship Management (CRM) tools have evolved far beyond their original purpose of organizing client data and tracking sales.

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Effective communication plays a major role in the foundation of every patient services group. Using an efficient CRM for ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Investment management company Vulcan Value Partners recently released its fourth-quarter 2024 investor letter. A copy of the ...

Hear from CX leaders who are using Agentic AI and can highlight the success of their CX organizations since its ...

Salesforce, a globally leading AI customer relationship management (CRM) company, announced plans to expand its presence in ...

Accurate address data is the backbone of seamless business operations, whether it’s delivering products, mailing invoices, or ...

Robert is 34 years old and happily married to his wife, Claudi. He is from Dresden, Germany and works as a Senior CRM Manager at Freeletics. His career began in the direct sales department as a Sales ...