The Seattle-based coffee giant is changing how it serves customers. On Monday expect to see the return mugs and the condiment ...
The enormous salary Walmart's best store managers can now earn Starbucks is training staff how to de-escalate conflict after ...
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
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