A Mastercard-owned company behind UK payments, including salaries, has been fined £11.9 million by the Bank of England for ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Under pressure to make amends, Octopus agreed to refund £231,000 in leftover credit from these closed accounts and shell out ...

Tower fans use 0.0565 kWh on average, costing around 1.45p per hour to run. If left on for 24 hours, this would add around 34 ...

Octopus Energy is to issue refunds and compensation worth almost £1.5 million to thousands of customers. So who is eligible ...

The first price cap cut for a year came into effect on July 1, although households are being warned not to expect to see the ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

"As NESO's report sets out, in Great Britain we have one of the most reliable networks in the world, and events of this nature are rare. "N. . .

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m. The company criticised the watchdog’s policy that it must provide ...

Energy supplier Octopus Energy has been ordered to pay nearly £1.5 million to more than 34,000 prepayment meter customers ...