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The South African Customer Experience Report 2023 released - Africa in Business
The insights from the fifth edition of the South African Customer Experience Report 2023 have just been released.The survey shows that sub-standard service has led to nation-wide consumer apathy towards brands, alongside the general malaise of the State.To unpack the insights Lulu Gaboo spoke to Julia Ahlfeldt, one of the co-authors of the ...
omny.fm
Jul 14, 2023
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